LRG TERMS OF USE
Effective Date: May 1, 2025
These Terms of Use (“Terms”) govern your access to and use of the websites and mobile applications (each, a “Site” or “Website” and collectively the “Sites”), mobile text programs, third-party messaging platforms, email marketing, and online services or programs (collectively, the “Services”) operated by or on behalf of J-Lin’s MGT Inc., doing business as Lin’s Restaurant Group (“LRG,” “we,” “us,” or “our”), including its affiliated restaurants: Spicy J’s, J-Pot, J-Tea, O-iza, Hino Oishi, Ramen Hayashi, Lin’s Fusion, and Ichi Shabu. These Terms constitute a legal and binding agreement between you and Lin’s Restaurant Group. By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as the Lin’s Rewards and Lin’s Elite Terms and Conditions. If you do not agree to these Terms, you may not use the Services.
While Lin’s Restaurant Group strives to provide accurate and reliable information on the Services, errors may occasionally occur. Therefore, to the fullest extent permitted by applicable law, Lin’s Restaurant Group makes no representations regarding the reliability of the Services, its content, or any other feature. Any reliance on such materials and/or systems is at your own risk. Lin’s Restaurant Group is not responsible for any information, data, text, or other materials submitted by users. The opinions expressed in user-submitted content do not necessarily reflect the views of Lin’s Restaurant Group, and Lin’s Restaurant Group has no control over such content. User-submitted content is not always reviewed before posting, and Lin’s Restaurant Group makes no warranties, express or implied, regarding its accuracy, reliability, or content. The duration of content preservation is not guaranteed.
The Services are provided on an “as-is, as-available” basis, without any express or implied warranty. To the fullest extent permitted by law, Lin’s Restaurant Group disclaims all warranties, including but not limited to implied warranties of merchantability, accuracy, non-infringement, and fitness for a particular purpose. Lin’s Restaurant Group also disclaims any liability for the actions, omissions, and conduct of third-party service providers, partners, sponsors, licensors, or licensees (“Providers”) in connection with your use of the Services and related materials, programs, and features.
In no event shall Lin’s Restaurant Group or its Providers be liable for any damages, including but not limited to direct, indirect, special, consequential, punitive damages, or damages resulting from lost profits, business interruption, or loss of data, arising from your use or inability to use the Services, even if Lin’s Restaurant Group has been advised of the possibility of such damages. In jurisdictions that do not permit the exclusion or limitation of certain damages, liability is limited to the fullest extent permitted by state law
PRIVACY POLICY
You are also agreeing to our Privacy Policy and Cookie Policy which are expressly incorporated into these Terms of Use.
AUTOMATIC RENEWAL DISCLOSURE
If any of our Services or subscriptions automatically renew, you will be informed at the point of purchase. You will be required to provide affirmative consent to the renewal terms. You may cancel your subscription at any time through the mobile app or by contacting customer service.
GIFT CARDS
Gift Cards issued by J-Lin’s MGT Inc. (“J-Lin”) may be purchased and used at participating Lin’s Restaurant Group locations, through our official website, the LRG mobile app, or via authorized third-party retailers. LRG Gift Cards are reloadable, transferable solely for gifting purposes, and may be added to the app for redemption, balance checks, and secure storage. Users may also send digital Gift Cards to others via the app, subject to system functionality and user agreement.
Gift Cards do not expire and are not subject to service, dormancy, or inactivity fees, in accordance with California Civil Code Section 1749.5. Cards issued as part of promotional programs, sweepstakes, or complimentary redemptions (e.g., bonus cards) may carry expiration dates or usage limitations, which will be clearly disclosed at the time of issuance. These promotional cards are not considered purchased Gift Cards and may not be eligible for cash redemption.
The maximum load per Gift Card is $500. Gift Cards are not refundable or redeemable for cash except as required by law. Pursuant to California Civil Code Section 1749.5(b)(2), any Gift Card with a cash value of less than $10 may be redeemed for cash at a participating location upon request, unless the card is a promotional or complimentary card. Gift Cards do not accrue interest.
J-Lin may place limits on the number of Gift Cards a customer may purchase, reload, or redeem in a given time period. Resale or redistribution of Gift Cards is strictly prohibited without the express written consent of J-Lin. Bulk Gift Card purchases may be coordinated through our customer support team at support@linsrestaurantinc.com. At the time of purchase, we may collect the purchaser’s and recipient’s names, email addresses, phone numbers, gift amounts, and an optional personal message. The purchaser confirms that they have the recipient’s consent to share such information. This information is handled in accordance with our Privacy Policy.
J-Lin is not liable for any lost, stolen, damaged, or unauthorized use of Gift Cards. Replacement may be available if you provide the original card number and acceptable proof of purchase, as determined by J-Lin. Gift Card balances may be checked via the LRG app, on our website, or by requesting a receipt in-store at the time of purchase or redemption. Users are responsible for maintaining the security of their Gift Cards and for checking their transaction history to confirm accuracy. Statements are not automatically issued but may be requested by contacting customer support.
Receipts and Transaction History:
We encourage users to retain their purchase receipts for Gift Cards. You may request a receipt in-store or by email at the time of purchase or redemption. Gift Card balances and recent transaction history may be reviewed via the LRG mobile app or website.
Billing Errors and Corrections:
J-Lin reserves the right to correct Gift Card balances in cases of clerical, accounting, or billing error. Any claim of error must be submitted to support@linsrestaurantinc.com within sixty (60) days of the relevant transaction and must include sufficient information for investigation. J-Lin is not obligated to investigate or correct errors reported outside this window.
Fraud and Unauthorized Activity:
We may decline, deactivate, or cancel any Gift Card we believe was obtained fraudulently, through unauthorized resale, or in a manner inconsistent with these Terms. J-Lin does not guarantee the performance or legality of Gift Cards purchased from unauthorized sellers or third-party websites. If a Gift Card is found to be sourced through fraudulent means, J-Lin may cancel the card and retain the associated balance without liability. Use of stolen credit cards or chargebacks associated with Gift Card purchases may result in Gift Card cancellation.
Occasionally, we may offer promotional incentives in connection with Gift Card purchases, including but not limited to bonus LRG Rewards points or double point promotions. Such offers, if available, will be governed by the terms set forth in our Lin’s Rewards and Lin’s Elite Terms and Conditions, which are incorporated by reference herein. Participation in these promotions constitutes agreement to the terms applicable at the time of issuance.
Gift Cards are intended for use in California and at participating LRG restaurant locations. While access to digital Gift Cards and account features may be possible outside California or the United States, J-Lin does not guarantee accessibility, usability, or compatibility in any jurisdiction beyond our operational footprint. All use is governed by the laws of the State of California, and these Terms of Use.
By purchasing, accepting, or using an LRG Gift Card, you acknowledge and agree to be bound by these Terms of Use, our Privacy Policy, and any applicable terms disclosed at the time of issuance or on our LRG Rewards and LRG Elite Diners Club Terms and Conditions. For additional inquiries or assistance, contact support@linsrestaurantinc.com.
EMAIL MARKETING AND COMMUNICATIONS
By providing your email address to Lin’s Restaurant Group or subscribing to any email communication or newsletter, you consent to receive marketing communications, including promotional offers, event invitations, news, and updates about products, services, and events from Lin’s Restaurant Group.
You may opt-out of receiving marketing emails at any time by using the unsubscribe link provided in each email or by contacting us at support@linsrestaurantinc.com. Please note that even if you opt-out of marketing emails, you may still receive transactional or service-related emails, such as receipts, order confirmations, or account-related communications.
We respect your privacy and handle your email and other personal data in accordance with our Privacy Policy. By agreeing to these Terms, you also acknowledge that Lin’s Restaurant Group may use your information for email marketing purposes, as described in the Privacy Policy.
INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Sites and/or Services; (2) your breach of these Terms of Use: (3) any breach of your representations and warranties set forth in these Terms of Use: (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user with whom you connected via the Sites. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding that is subject to this indemnification upon becoming aware of it.
COMMUNICATING WITH LIN’S RESTAURANT GROUP
The Services may allow you to contact Lin’s Restaurant Group via email, such as to sign up for services like email notifications and newsletters. The information you provide through the Services is governed by Lin’s Restaurant Group’s Privacy Policy.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Sites and Services are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, the “look and feel” of each Site and its associated lower-level webpages, and graphics on the Sites (collectively, the “Content’”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Sites “as is” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Sites and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Sites, you are granted a limited license to access and use the Sites and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use of the Services. We reserve all rights not expressly granted to you in and to the Sites, the Content and the Marks.
USER REPRESENTATIONS
By using the Sites and the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current. and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and you agree to comply with these Terms of Use: (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Sites through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Sites for any illegal or unauthorized purpose; and (7) your use of the Sites will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your ability to use the Sites and refuse any and all current or future use of the Sites (or any portion thereof).
PROHIBITED ACTIVITIES
You may not access or use the Sites for any purpose other than that for which we make the Sites available. The Sites may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Sites, you agree not to:
- Systematically retrieve data or other content from the Sites to create or compile, directly or indirectly, a collection compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Sites, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Sites and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us, other users, and/or the Sites.
- Use any information obtained from the Sites in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Sites in a manner inconsistent with any applicable laws or regulations.
- Use the Sites to advertise or offer to sell goods and services.
- Engage in unauthorized framing of or linking to the Sites.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text) that interferes with any party’s uninterrupted use and enjoyment of the Sites or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Sites.
- Engage in any automated use of the system such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Sell or otherwise transfer your profile.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
- Interfere with, disrupt, or create an undue burden on the Sites or the networks or services connected to the Sites.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Sites to you.
- Attempt to bypass any measures of the Sites designed to prevent or restrict access to the Sites, or any portion of the Sites.
- Copy or adapt the Sites’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Sites.
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Sites, or using or launching any unauthorized script or other software.
- Use a buying agent or purchasing agent to make purchases on the Sites.
- Make any unauthorized use of the Sites, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Use the Sites as part of any effort to compete with us or otherwise use the Sites and/or the Content for any revenue-generating endeavor or commercial enterprise.
USER-SUBMITTED CONTENT
Certain areas of the Services may enable you to submit content such as remarks, ideas, images, photos, suggestions, and other materials (“Submitted Content”). By submitting content, you grant Lin’s Restaurant Group a non-exclusive, royalty-free, perpetual license to use it for commercial or other purposes. However, nothing in these Terms waives your rights under California law regarding your ability to make statements about our Services. Lin’s Restaurant Group does not require users to relinquish rights to provide feedback or criticism about the company or its offerings.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Sites (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination or these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original to you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
ONLINE PURCHASES
To purchase food, merchandise, or other items through the Services, you must provide valid payment information. This information will be collected and used in accordance with Lin’s Restaurant Group’s Privacy Policy. The price of items will be stated during the order process. You agree to pay the stated price, plus applicable taxes, and authorize your payment method to be billed accordingly. By making a purchase, you confirm your ability to enter into a contract under applicable law.
COMMUNICATING WITH LIN’S RESTAURANT GROUP
The Services may allow you to contact Lin’s Restaurant Group via email, such as to sign up for services like email notifications and newsletters. The information you provide through the Services is governed by Lin’s Restaurant Group’s Privacy Policy.
ACCESSIBILITY
We are committed to providing a digital experience that is accessible to all users. If you have difficulty accessing any part of our website, mobile app, or Program features, please contact us at support@linsrestaurantinc.com so that we may assist you.
HYPERLINKS
The Services may contain links to third-party websites that are not maintained by Lin’s Restaurant Group. These links are provided as a service and may not be affiliated with or endorsed by Lin’s Restaurant Group. Lin’s Restaurant Group is not responsible for the content of any third-party websites and provides these links at your own risk.
TEXT MESSAGING NOTICE
If you choose to participate in any Lin’s Restaurant Group promotion that involves text (SMS) messaging, you will not be charged by Lin’s Restaurant Group. However, standard text messaging rates may apply according to your mobile provider’s plan.
MOBILE TERMS & CONDITIONS
You must be at least thirteen (13) years old to participate in the Lin’s Restaurant Group mobile text program. By signing up for mobile offers and text updates, you consent to receive recurring automated marketing text messages. Message and data rates may apply. You may opt out by replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send or by contacting customer support.
VIOLATION OF THESE TERMS AND REMEDIES
Lin’s Restaurant Group may block or terminate your access to the Services if it determines that you have violated these Terms. Such violations may result in irreparable harm to Lin’s Restaurant Group, and legal action may be taken. We reserve the right, but not the obligation, to: (1) monitor the Sites for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Sites or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Sites in a manner designed to protect our rights and property and to facilitate the proper functioning of the Sites.
TERM AND TERMINATION
These Terms of Use shall remain in full force and effect while you use the Sites and/or Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITES AND/OR SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES) TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITES OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Sites and Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Sites and Services. We also reserve the right to modify or discontinue all or part of the Sites and Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Sites.
We cannot guarantee the Sites and Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Sites, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Sites and Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Sites and Services during any downtime or discontinuance of the Sites or Services. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Sites and Services or to supply any corrections, updates, or releases in connection therewith.
CORRECTIONS
There may be information on the Sites that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Sites at any time, without prior notice.
CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you may contact the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112. Sacramento, California 95834 or by telephone at +1(800)952-5210 or +1(916)445-1254.
GOVERNING LAW AND JURISDICTION
The Sites, Content on the Sites, and the Services are created and controlled by J-Lin’s MGT Inc. in the State of California, United States of America. You agree that these Terms of Use will be governed by and construed in accordance with the laws of the State of California, without regard to its conflicts of law provisions. You agree that all legal proceedings arising out of or in connection with these Terms of Use or the Site Content must be brought in the federal or state courts for the County of Fresno, California, and that your claim(s) will be forever waived and barred unless filed within one year of the time in which the event(s) giving rise to such claim(s) began. You expressly submit to the exclusive jurisdiction of said courts and consent to extraterritorial service of process.
WAIVER OF JURY RIGHT / CLASS ACTION WAIVER
To the maximum extent permitted by applicable law, you and we agree to only bring disputes in an individual capacity and shall not: seek to bring, join, or participate in any class or representative action, collective or class-wide arbitration, or any other action where another individual or entity acts in a representative capacity (e.g., private attorney general actions); or consolidate or combine individual proceedings or permit an arbitrator to do so without the express consent of all parties to these Terms & Conditions and all other actions or arbitrations. You agree to the entry of injunctive relief to stop such a lawsuit or to remove you as a participant in such a suit. These Terms of Use do not constitute a waiver of any of your rights and remedies to individually pursue a claim in federal or state court as provided above. This provision preventing you from bringing, joining, or participating in class action lawsuits is an independent agreement.
If all or any provision of this section is found invalid, unenforceable, or illegal, then you and we agree that the provision will be severed and the rest of these Terms of Use shall remain in effect and be construed as if any severed provision had not been included. The sole exception is that if the Class Action Waiver is found invalid, unenforceable, or illegal, you and we agree that it will not be severable; this entire section will be void and unenforceable and any dispute will be resolved in federal or state court subject to the venue and choice of law clauses specified in these Terms of Use. Under no circumstances shall arbitration be conducted on a class basis without our express consent.
YOU ACKNOWLEDGE AND AGREE THAT, VIA YOUR ACCEPTANCE OF THESE DISPUTE RESOLUTION PROVISIONS, YOU WAIVE ANY RIGHT TO A JURY TRIAL, AS WELL AS YOUR RIGHT TO BRING, JOIN, OR PARTICIPATE AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS ACTION SUIT OR MULTI-PARTY ARBITRATION BROUGHT AGAINST US, ANY PERSON OR ENTITY RELATED TO US, OR A SERVICE PROVIDER USED BY US TO PROVIDE THE SERVICES.
MISCELLANEOUS
These Terms of Use and any policies or operating rules posted by us on the Sites or Services, or in respect to the Sites or Services, constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Use or your use of the Sites and/or Services. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
CONTACTING LIN’S RESTAURANT GROUP
For any questions regarding these Terms, you may contact Lin’s Restaurant Group at:
Email: support@linsrestaurantinc.com
Phone: +1(559)885-2025
Mailing Address: 5150 N Sixth St Ste 113, Fresno, CA 93710
